Privacy policy

1. Introduction

Business Savings Guru Limited is committed to protecting your privacy. This policy explains how we collect, use, store and protect your personal information in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003.

Business Savings Guru Limited is the controller of the personal information described in this policy. We are registered in England and Wales, company number 15832720.

Registered office: 20 Allandale Road, Leicester, LE2 2DA
Operating office: Airfield Business Park, Leicester Road, Market Harborough, LE16 7WB
Email: hello@businesssavingsguru.com
Telephone: 020 3038 6094

2. What information we collect

We collect personal information when you use our website, request prices, check a bill, apply to our partner programme or contact us directly.

Get prices form. Your name, business name, mobile number and email address, plus your answers about the services you want checked, your number of sites, site postcode and address, contract end date, yearly energy spend, what matters most to you and a preferred callback time. We save your contact details when you reach the contact step, and add your later answers to the same record as you go.

Bill checker. The photo or PDF of a utility bill you upload, or the bill details you type in. From the bill we read details such as the supplier, fuel type, unit rate, standing charge, consumption, VAT and Climate Change Levy, contract end date, meter numbers (MPAN or MPRN) and account number. If you then ask for your results, we also collect your name, business name, phone number and email address, and we keep the bill details we read along with your results.

Partner programme enquiries. Your name, business name, email address, contact number, the services you are interested in and anything you tell us about your brokerage.

Contacting us. Whatever you share when you call, email or write to us.

Consent and source details. When you submit a form we record the consent wording you agreed to and when, the page you were on, and, if you arrived through a partner link or a marketing campaign, the partner reference and campaign tags in that link.

Business contacts from public sources. To find businesses that may benefit from our services, our sales team uses information published by public bodies and businesses themselves. This can include the names and roles of company directors and officers, business addresses, business phone numbers and websites, and published business email addresses. See section 5.

We ask you not to send us customer details or documents about third parties through the partner enquiry form.

3. How we use your information

We use your personal information to:

prepare and send the prices or bill check results you asked for, and contact you about them by phone and email
arrange and manage energy, water and waste contracts with suppliers on your behalf, once you give us authority to do so
respond to partner programme enquiries and assess applications
answer questions and handle complaints
understand which partner links and campaigns bring enquiries, so partners can be credited correctly
contact businesses that may benefit from our services, using business contact details from public sources
keep our website and records secure, prevent misuse and meet our legal obligations

We do not sell your personal data.

4. Our lawful bases

Taking steps at your request before entering a contract, and performing a contract: preparing prices, checking your bill and arranging supply contracts you ask for.
Consent: contacting you about your prices or bill check results, which you agree to when you tick the box on our forms. You can withdraw consent at any time by contacting us.
Legitimate interests: handling partner enquiries, crediting partners, keeping our services secure, and contacting businesses about our services using business contact details from public sources. We only rely on legitimate interests where they are not outweighed by your rights, and you can object at any time.
Legal obligation: keeping records we are required to keep by law, such as financial records.

5. Information from public sources

Our sales team uses public registers and business directories to identify businesses that may benefit from our services. The sources our systems use are:

Companies House (company details, filings and the names of directors and officers)
the Care Quality Commission register
the Food Standards Agency food hygiene ratings data
the Department for Education schools register (Get Information about Schools)
energy performance certificate data published by the Ministry of Housing, Communities and Local Government
Environment Agency and Department for Environment, Food and Rural Affairs public data
published job listings (through Adzuna)
business listings on Google (through Google Places), and businesses' own websites and public profiles
Lusha, a business contact data provider, for business phone numbers and email addresses of decision makers

We use this information to contact businesses about our services by phone or email. When we contact you this way, we will tell you where we got your details. You can ask us to stop at any time, and we will record your objection so we do not contact you again.

6. Uploaded bills

When you upload a bill to the bill checker, the file is sent to Mathpix, our document reading service, which converts it into text. We ask Mathpix not to use your file to improve its own services. The text may also be read by Anthropic's Claude model to pick out the bill details accurately.

Our website does not keep a copy of the photo or PDF you upload. The bill details we read are held only within your current session until you ask for your results. If you ask for your results, the bill details and results are saved with your contact details in our leads records. If you do not, they are not saved.

We share personal information only where needed to provide our services:

Energy, water and waste suppliers: when you ask us to obtain quotes or arrange a contract, we share the details each supplier needs to quote and to set up supply.
Our service providers, who process information on our behalf and under our instructions:
- Vercel (website hosting; our website runs in Vercel's London region)
- Supabase (database for leads and our sales records, hosted in London)
- Mathpix (reading uploaded bills)
- Anthropic (reading bill text to extract bill details)
- Resend (sending emails, including your bill check results and alerts to our team)
- Google (Google Places business listings lookups)
- Lusha (business contact data)
- GitHub (running the automated jobs that collect public register data)
Professional advisers and authorities, where required by law or to establish or defend legal claims.

8. International transfers

Some of our service providers are based outside the UK, or may access data from outside the UK, including in the United States. Where personal information is transferred outside the UK, we make sure it is protected by appropriate safeguards, such as the UK International Data Transfer Addendum, the UK Extension to the EU-US Data Privacy Framework, or a UK adequacy decision.

9. How long we keep your information

We keep personal information only for as long as we need it for the purposes in this policy:

enquiries that do not become a contract are kept while we are in contact with you about your prices and for a reasonable period afterwards in case you come back to us, and are then deleted or anonymised
information about contracts we arrange is kept for the life of the contract and for as long afterwards as we need it to deal with commission, queries and complaints, and to meet our legal and accounting obligations
business contact details from public sources are kept while they remain relevant to our sales activity; if you object, we keep only what we need to make sure we do not contact you again
uploaded bill files are not kept by our website (see section 6)

10. How we protect your information

Our forms send information over encrypted connections. Our leads and sales records can only be read and written by our own servers and by authorised staff who sign in to our private sales workspace. Access is limited to people who need it for their work.

11. Your rights

Under UK GDPR you have the right to:

access the personal information we hold about you
have inaccurate information corrected
have your information erased
restrict how we use your information
object to our use of your information, including for direct marketing, at any time
data portability, where we rely on consent or a contract
withdraw your consent at any time, where we rely on consent

To exercise any of these rights, contact us at hello@businesssavingsguru.com or call 020 3038 6094. We will respond within one month.

12. Complaints to the ICO

If you are unhappy with how we have handled your personal information, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at ico.org.uk/make-a-complaint or on 0303 123 1113.

13. Cookies

Our cookies policy explains what we store on your device.

14. Changes to this policy

We may update this policy from time to time. The date below shows when it was last changed.

15. Contact us

If you have any questions about this privacy policy, please contact us at hello@businesssavingsguru.com, call 020 3038 6094, or write to Business Savings Guru Limited, 20 Allandale Road, Leicester, LE2 2DA.

Last updated: November 2026