1. Introduction

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By accessing or using this website, you agree to the terms of this Privacy Policy. We at www.businesssavingsguru.com are committed to protecting your privacy and recognise the importance of the responsible use of information collected via this site. The purpose of this policy is to explain the nature of the information we record and store about you and how it is used. We reserve the right to alter the policy from time to time at our sole discretion.
 

1.1 Business Purpose

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This Website enables businesses to find suitable suppliers of energy in which they are interested. At Business Savings Guru Limited, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly, securely, and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, store, and protect your personal information.
 

2. What Information We Collect

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You may request quotes or other product or service information through this Website by either completing our online questionnaire or contacting us directly via email, telephone, or alternate means. In either case, you will be asked for certain personal details, including (but not limited to):

• Your first name, last name, email address, telephone number, postal code, existing supplier, company name, contract end date, and company address.

• You may also be asked for your meter and consumption details.

From time to time, we may ask our website visitors to provide us with different or additional details to assist us in understanding their requirements or finding suitable suppliers for them. We may also change our online questionnaire. We may collect and process the following types of personal data:

• Identity Information: Name, title, and job role.

• Contact Information: Email address, phone number, and postal address.

• Transaction Information: Details of your interactions with us.

• Marketing & Communication Preferences: Your preferences for receiving marketing materials.

• Technical Data: IP address, browser type, and website usage data collected via cookies.

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3. How We Collect Your Data

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We collect data through the following methods:

• Direct interactions: When you contact us via email, phone, or our website.

• Website activity: Through cookies and tracking technologies.

• Third-party sources: Data obtained from business partners, social media, or publicly available sources.

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4. Lawful Basis for Processing

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We only process your personal data when we have a lawful basis to do so, including:

• Consent: When you provide clear and explicit permission.

• Contractual Necessity: When processing is required to fulfill a contract.

• Legal Obligation: When we must comply with legal requirements.

• Legitimate Interests: When processing is necessary for our legitimate business interests and does not override your rights.

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5. How We Use Your Information

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We use personal data for the following purposes:

• To provide products or services you request.

• To manage customer relationships and respond to inquiries.

• To send marketing communications (only if you have opted in).

• To improve our website and services.

• To comply with legal obligations.

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6. Contacting You by Email or Telephone

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If you use any of the services provided on the website and leave your telephone or email address, you agree for us or the suppliers we work with to contact you regarding the services you used on our website. You agree to be added to our subscriber list to be updated on any future updates or services we may deem relevant and of interest. You also agree for us to retain this data for future purposes.

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6.1 Marketing Communications & Opt-Out Rights

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We may send you marketing communications if you have provided consent or where we have a legitimate interest. You can opt out of receiving marketing materials at any time by:

• Clicking the "unsubscribe" link in emails.

• Contacting us at hello@businesssavingsguru.com.

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7. Sharing Your Data

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When you request price comparisons, quotes, or further information for products or services shown on our site through our online forms or otherwise, we may:

• Contact you by email or telephone with the information.

• Contact you by email or telephone to confirm or verify your contact details or the details of your request.

• Pass on your personal information and the details of your request to selected suppliers of services for which you have requested information, who may contact you directly by SMS, telephone, email, or post.

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7.1 Partners

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I consent for my data I've provided to be passed to third parties relating to my quote request, in order to gain the requested quotes. This is to process my quote, and I understand my details will not be sent to all of them, only the relevant suppliers. We may also periodically share your details with these third parties to proactively contact you with a quote for future supplies that may be of interest to you. We do not sell or share your personal data with third parties for marketing purposes. However, we may share your data with:

• Service providers: To help with website hosting, payment processing, or customer service.

• Regulatory authorities: If required by law or legal process.

• Business partners: Only with your explicit consent.

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8. International Data Transfers

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If we transfer your data outside the UK, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or UK adequacy decisions.

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9. Recording Data and Security

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The privacy and security of your personal information are very important to us. We want to assure you that your information will be properly managed and protected while in our hands and will be stored electronically on computer systems at www.businesssavingsguru.com.

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9.1 Data Retention & Security

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• We retain your personal data only as long as necessary for the purposes stated.

• We apply encryption, access controls, and secure storage measures to protect your data.

• In the event of a data breach, we will notify affected individuals and report to the Information Commissioner’s Office (ICO) if necessary.

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10. General Data Protection Regulation 2018

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The General Data Protection Regulation defines the legal responsibilities of data users such as ourselves. The Regulation governs the collection, storage, use, and transfer of personal data. Personal data is any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, an online identifier, or to one or more factors specific to the identity of that natural person.

Business Savings Guru Limited will seek to comply with the General Data Protection Regulation when handling your data.

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10.1 Accuracy

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You agree that all submitted information is correct to the best of your knowledge. Business Savings Guru Limited will not be held accountable for any information given falsely.

Business Savings Guru Limited will do its best to maintain the accuracy of the personal information you supply to us. You have the right to request a copy of all the personal information we hold about you in a Subject Access Request. To do this, simply write to us at 20 Allandale Road, Leicester, England, United Kingdom, LE2 2DA, enclosing a cheque for £10.00 payable to Business Savings Guru Limited to cover our administrative costs in dealing with your request.

We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you. Under UK GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data.

• Right to Rectification: Correct inaccurate or incomplete data.

• Right to Erasure: Request deletion of your data.

• Right to Restrict Processing: Limit how your data is used.

• Right to Data Portability: Transfer your data to another provider.

• Right to Object: Object to processing, including direct marketing.

To exercise any of these rights, contact us at hello@businesssavingsguru.com. We will respond within one month.

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11. Cookies & Online Tracking

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We use cookies to enhance website functionality and improve user experience. You can manage your cookie preferences via your browser settings. For more details, see our Cookie Policy.

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12. Cancellation or Removal of Data

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If at any point you would like to cancel your request or have your data removed from our records or from relevant third parties, please email hello@businesssavingsguru.com.

We will not contact you again after that unless requested otherwise.

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12.1 Calls and Quality Monitoring

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Calls may be recorded for quality and training purposes.

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12.2 Changes to This Privacy Policy

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We may update this policy periodically to reflect legal or operational changes. Any significant updates will be communicated via email or a notice on our website.

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13. Contact Information

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If you have any questions about this Privacy Policy or your data rights, please contact us:

• Email: hello@businesssavingsguru.com

• Phone: 020 8068 3422

• Address: 20 Allandale Road, Leicester, England, United Kingdom, LE2 2DA

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This Privacy Policy was last updated on 24 February 2025.